For Customer Service or to Report a Claim, please call 855-371-7310 or 844-394-5805
Career Opportunitues
Claims Adjuster
Position Responsibilities
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Investigates and manages personal automobile first and third-party claims.
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Reports directly to Team Manager.
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Deliver a customer-focused claims experience.
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Investigate single and multi-vehicle auto accidents using innovative tools and technology to capture recorded statements, photos and/or the review of police reports to resolve losses.
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Document claims through active listening and use of data to summarize liability decisions.
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Communicate compassionately with customers and help them through their claim Negotiates and conveys claim settlements within authority limits.
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Writes denial letters, Reservation of Rights and other complex correspondence.
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Maintains diary system, capturing all required data and documents claim file activities in accordance with established claims handling standards.
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Manages file inventory to ensure timely resolution of cases.
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Handles files in compliance with state regulations, where applicable.
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Negotiate claim settlements with customers in accordance with business unit standard methodologies.
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Detailed oriented with the ability to work in a team environment and be flexible to daily changing needs and job duties.
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Ability to obtain appropriate state licensing as required.
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Proficient computer skills required including Microsoft Office Suite
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Recognizes when to refer claims to Special Investigations Unit and/or Subrogation Unit.
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Performs other duties as needed.
We offer excellent benefits including paid time off, holidays, 401k with employer matching, employer paid health benefits and more.
If you are a bilingual (Spanish) candidate, we are especially interested in hearing from you. Please forward your resume along with salary requirements to: