For Customer Service or to Report a Claim, please call 855-371-7310
Career Opportunitues
BI Adjuster
Position Responsibilities
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Investigates and manages personal automobile first and third-party claims for bodily injury and property damage.
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Reports to Casualty Claims Manager.
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Deliver a customer-focused claims experience.
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Conduct thorough coverage and liability investigations to arrive at fair and amicable
settlements, which include both Property Damage and Bodily Injury handling that are
both Attorney represented as well as Non-attorney represented claims. -
Attempts to efficiently reach equitable resolution of all claims assigned.
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Negotiates settlements with insurance carriers, plaintiff attorneys, and claimants.
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Reviews medical records and estimates of property damage to determine our exposure.
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Works with independent adjusters, appraisers, or private investigators to investigate
and evaluate claims. -
Documents files regarding actions and steps taken toward resolution of claims.
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Detailed oriented with the ability to work in a team environment and be flexible to daily
changing needs and job duties. -
Ability to obtain appropriate state licensing as required.
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Proficient computer skills required including Microsoft Office Suite
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Recognizes when to refer claims to Special Investigations Unit and/or Subrogation
Unit. -
Performs other duties as needed.
Position Qualifications
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A minimum of 3 years of automobile claims liability experience.
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Strong negotiation and settlement skills.
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Detail-oriented in a multi-tasking environment.
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Excellent written and oral communication skills.
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Customer-focused orientation modeling patience and empathy.
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Ability to make independent decisions and use proper judgment.
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Ability and willingness to handle cases of increasing complexity and severity involving both Property Damage and Bodily Injury.
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Self-motivated team player.
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Bilingual (Spanish) is preferred but not required.
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Strong organizational skills with attention to detail
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Strong work ethic and an ability to work without direct supervision.
Certificates, Licenses, Registrations
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TX Adjuster License
We offer excellent benefits including paid time off, holidays, 401k with employer matching, employer paid health benefits and more.
If you are a bilingual (Spanish) candidate, we are especially interested in hearing from you. Please forward your resume along with salary requirements to: